> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.intractive.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Publishing articles

## Enable article module

![](https://storage.crisp.chat/users/helpdesk/website/-/c/0/d/0/c0d0eef9a75c2800/d16c10c2-f498-40b9-b52b-19fc8b_vfwfmp.png)

By default, articles are disabled. Navigate to the Settings in the top bar to enable them.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/f/c/32fc06e37b609400/d9dd7a09-9c9b-46de-a48a-0bf4a0_j0962s.png)

Here, you can also rename 'Articles' to however you want the module to show up for your users. E.g. 'Knowledge base'.

Press 💾 'Save' when finished editing.

## Activate article group

![](https://storage.crisp.chat/users/helpdesk/website/-/9/f/3/d/9f3d87ba9500a000/f4ee693f-8b92-4a94-a301-4778a3_1wpvk9z.png)

Finally, go to the 'Groups' tab to activate the created Group.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/c/d/d/ecdd24e385e65800/803bb5bb-c9ca-4e7f-8494-6a5ad7_1x0q1e7.png)

Here you can also schedule when the group should be published. You can already plan ahead and publish article groups on specific time and dates.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/a/a/9caad96325029800/bd0720a2-04e4-4701-bfc8-08f2c0_snv6pt.png)

That's it! Your articles are now available for your users in the platform.