> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.intractive.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Personalised tokens

In this article, we will explore the concept of personalised tokens and learn how to use them to create a more tailored and unique user experience.

A personalised token is a small piece of user generated text (like a name), which you can later use in various parts of your story.

### How to use Personalised tokens

To begin, we need to include an "Open Question" block in your story.
![](https://storage.crisp.chat/users/helpdesk/website/-/1/6/3/0/16309cb308217d00/491442a1-d039-4992-bf68-b14500_nw9kuw.png)
 This block will prompt users to enter the information you want to use as a personalised token. For example, you could ask for their name, favourite hobby, or any other relevant input.

Add **Logic** by clicking on the logic-button and assigning the entered answer to a variable.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/8/a/7c8a51c3c8a5b000/7532f401-eea2-414e-b700-fa7a61_fgq2mr.png)

If you don't have a variable yet, you can create one.

The name of the variable, like 'name' in this example, can be placed in a specific formatting to display the input of the user.

Formatting: {{@name}}

The fallback can be used to display any text if no input has been given. E.g. 'Buddy' or 'Friend' in this example.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/3/f/0/a3f0b1341bdf7800/7eb79186-f771-4f54-8715-8db5e5_a0099y.png)

This token can be used in any text field or editor.

Here you see an example of a token in 'Explanation after finish' text.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/4/e/1c4ea347e341a200/79ee0700-1ef6-4914-a995-30519a_1lq5ch5.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/8/4/bc8483e3fa0b2000/ab15edcd-b5a0-40e9-a6b0-364f41_eyr1a6.png)

And that's it! 👍

Now go and make things personal.